Burlington Department of Public Works

The Burlington Department of Public Works takes care of Burlington’s environment by delivering public services.

On their website, you can sign up for urgent alerts on snow bans, water service issues, construction impacts, etc., as well as report city issues, get updates on recycling and street maintenance, and more. 

Contact

DPW Customer Service
Open Monday through Friday (except holidays)
Walk-in hours: 7:00am - 4:00pm
Call hours: 7:00am - 4:30pm
Phone: (802) 863-9094
Email: dpw-pinecustomerservice@burlingtonvt.gov

Water Quality, Main Breaks & Billing (24/7 for urgent matters): 
Phone: (802) 863-4501
Email: water-resources@burlingtonvt.gov

Parking Services
Hours: 8:00am - 4:00pm
Phone: (802) 540-2380

Snow Ban Line:
(802) 658-SNOW